NHS Pharmacy First Dears Pharmacy Scotland
ADVICE + TREATMENT + REFERRAL
Advice on your symptoms ✓
Treatment if recommended ✓
Referral to other services ✓
What is it?
NHS Pharmacy First Scotland
NHS Pharmacy First Scotland is an NHS service provided by Dears Pharmacy. If you have a minor illness, Dears Pharmacy should be the first place you go fo advice. You don’t need to make an appointment and can pop in anytime. Our pharmacist will give you advice for your minor illness and medicine if they think you need it.
Who is the service for?
You can use the NHS Pharmacy First Scotland service at Dears Pharmacy in Edinburgh and Fife if you are registered with a GP practice in Scotland or you live in Scotland.
People who do not live in Scotland cannot use the service, even if they are registered with a GP practice in Scotland. In this case please get in touch and we will find the best way to help you or click on the button below to find out about our private Pharmacy First Plus service that is available to everyone.
How does the service work?
Advice: About minor illnesses
Our pharmacists and their teams are experts in medicines and can help you with minor health concerns.
Minor illnesses covered
Blocked or runny nose
Cystitis (in women)
Treatment: Medicines we can supply
Like GPs there are only certain medicines that we can provide on the NHS for specific minor ailments included in the service. All of these have proven to be effective for treating the relevant condition. If you want a specific medicine or product, you many need to buy it. Our pharmacist will give you advice on this.
Referral: To your GP
If our pharmacist thinks it is better for you to see your GP, they may refer you directly or tell you to make an appointment.
How do I use the service?
NHS Pharmacy First Scotland is available at every Dears Pharmacy across Edinburgh and Fife. You don’t need to make an appointment and can pop in anytime. When you visit Dears Pharmacy our pharmacist or one of trained team will ask you for some information, including your name, date of birth and postcode.
The pharmacist will ask about your symptoms, give you advice on your condition, provide medication (if you need it) and refer you to another healthcare professional (for example your GP) if they think it is necessary.
We will set up a record to make a note of any advice and treatment you receive. All of our pharmacies have a private consultation area if you want to speak to our pharmacist in private.